We had Richard out based on reviews from other people on google/community boards as we have just moved to a new area. Genuinely pleased we went with him, spotless throughout, polite and spent a lot of time making sure we are aware of what we need for our open fire and gave some great advice and a certificate before he left. I asked to take some photos throughout and he couldn't have been happier to agree, even getting me to take a photo before he cleared the mess from the breast, showing me what had come down and explaining the colour change was years of soot. Didn't have to wait long for the sweep as he arranged a suitable day within a week of contact, and came when he said he would. Thank you again, I can say we definitely won't be going elsewhere in the future as we have found our annual chimney sweep.